Dealing with Unintentional Crowd-Sourcing

As marketers, we carefully construct strategic marketing plans and campaigns to position our brands and target specific consumer groups. However, there can be surprises or unexpected responses that can either elevate or destroy your business. What should you do when the public (or a segment thereof) takes control of your brand?

Read More

Know When to Hold ‘em…

When you own a piece of a company and the company’s fundamentals are solid, you should remain an owner, right? Right. So, what are your campaign’s fundamentals?

Read More

Magic in a Bottle

While Grey Goose, Patron, Hendrick’s and countless others are all quality products, their success is not driven by the spirits in the bottle.

Read More

Do You Know Your Community Manager?

In light of Monday’s now infamous social snafu on behalf of the US Airways Twitter account (and arguably the most epic social media fail of 2014 thus far) it really begs the question – just who is manning your social communities and most importantly, should they be?

Read More