Your Name is Meaningless

When it comes to a business, the naming process isn’t all that different. A name or tagline relies heavily on the context in which we put it.

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Do You Know Your Community Manager?

In light of Monday’s now infamous social snafu on behalf of the US Airways Twitter account (and arguably the most epic social media fail of 2014 thus far) it really begs the question – just who is manning your social communities and most importantly, should they be?

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